The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store
Job Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
This leadership position directs activities through subordinate team leads to drive goals impacting customer satisfaction and store profitability.
The role requires supervising diverse teams including Asset Protection, Cashiers, and Inventory Control while ensuring compliance with federal firearms laws.
Matching Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
Skills & Requirements
Must-have
3+ years leading departments up to 40 people
Firearms sales compliance and background checks
Inventory software and payroll system proficiency
Team supervision and performance coaching
Strategic staffing and scheduling management
Nice-to-have
Strong business acumen and market analysis
Excellent customer service orientation
Effective problem-solving communication skills
Leadership University certification completion
Ability to drive operational excellence
Key Requirements
Bachelor's degree in related field preferred
At least three years of relevant work experience
Must meet federal requirements for selling firearms
Power Industrial Truck Certification training required