Client Support Officer, Managed Services Client Service Desk

NTT DATA

Cyberjaya, Malaysia
Administrative support for service desk
Ability to escalate issues
Attention to detail
Make an impact with NTT DATA, a company renowned for technical excellence and innovation

Job Summary

  • Make an impact with NTT DATA, a company renowned for technical excellence and innovation.
  • The role involves coordinating service requests and maintaining documentation for efficient incident resolution.
  • Join a diverse workplace where you can grow, belong, and thrive.

Matching Summary

Make an impact with NTT DATA, a company renowned for technical excellence and innovation.

Skills & Requirements

Must-have

  • Administrative support for service desk
  • Ability to escalate issues
  • Attention to detail

Nice-to-have

  • Methodical approach to ticket resolution
  • Strong communication skills
  • Client-focused mindset

Key Requirements

  • High School Certification or diploma
  • Basic to moderate experience in technology industry
  • Experience in call centre environment

Work Rights

Not specified

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