Customer Banking Specialist - Mount Barker, Sa (15hr/wk)
Commonwealth Bank of Australia
Mount Barker, SA, Australia
Part-time rostered hours
Customer relationship management
Financial product application processing
The Retail Bank is the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers
Job Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
In this role, you will collaborate with your Branch Manager and colleagues to deliver outstanding outcomes and refer customers to specialists for complex needs.
You will engage with customers through meaningful conversations, financial health checks, and community events while adhering to the Bank’s processes and procedures.
Matching Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Part-time rostered hours
Customer relationship management
Financial product application processing
In-branch technology assistance
Transaction reconciliation
Community engagement activities
Nice-to-have
Passion for service excellence
Ability to work independently
Holistic customer solutions
Team safety and wellbeing focus
Customer feedback management
Key Requirements
Availability for predetermined roster
Ability to process personal loans and credit card applications