Assistant Front Office Manager

Pullman Singapore Orchard

Singapore, Singapore
On-site
5 years relevant hospitality experience
2 years line management level experience
Opera cloud or similar pms knowledge
Pullman Singapore Orchard is seeking an Assistant Front Office Manager to oversee operations, enhance guest experiences, and lead the Front Office team in a vibrant hotel environment. The ideal candidate will have extensive hospitality experience and strong leadership skills, while demonstrating a commitment to exceptional service

Job Summary

  • The role involves leading the Front Office team to ensure seamless, fun, and smart guest interactions at a world-class lifestyle hotel.
  • Candidates will be responsible for developing annual upsell strategies, managing financial performance, and driving constant service improvements.
  • The position requires conducting HR activities including hiring, coaching, performance appraisals, and fostering a cohesive team environment.

Matching Summary

Match Score: 85

Pullman Singapore Orchard is seeking an Assistant Front Office Manager to oversee operations, enhance guest experiences, and lead the Front Office team in a vibrant hotel environment. The ideal candidate will have extensive hospitality experience and strong leadership skills, while demonstrating a commitment to exceptional service.

Skills & Requirements

Must-have

  • 5 years relevant hospitality experience
  • 2 years line management level experience
  • Opera Cloud or similar PMS knowledge
  • Strong English communication skills
  • Front office team leadership

Nice-to-have

  • Second language proficiency
  • Upsell strategy development
  • Creative problem solving
  • Dynamic environment adaptability
  • High performance team culture

Key Requirements

  • Diploma or Degree in Tourism & Hotel Management
  • Minimum 5 years relevant experience
  • At least 2 years at line management level
  • Proficiency in Opera Cloud or similar PMS

Work Rights

Not specified

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