The Manager, DCL Program Delivery & Communications drives executive level communication, strategic storytelling, program coordination, and stakeholder engagement for the Digital Customer Leader (DCL) program
Job Summary
The Manager, DCL Program Delivery & Communications drives executive level communication, strategic storytelling, program coordination, and stakeholder engagement for the Digital Customer Leader (DCL) program.
The role also manages governance forums, facilitates alignment across global segments, and supports change enablement activities that drive awareness and adoption.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Matching Summary
The Manager, DCL Program Delivery & Communications drives executive level communication, strategic storytelling, program coordination, and stakeholder engagement for the Digital Customer Leader (DCL) program.
Salary
Base: $92,900.00 CAD - $142,900.00 CAD; Bonus/Equity: Incentive programs and incentive compensation tied to business and individual performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off
Skills & Requirements
Must-have
Executive level communication
Strategic storytelling
Program coordination
Stakeholder engagement
Governance forums management
Global segment alignment
Nice-to-have
High emotional intelligence
Relationship-building skills
Bias toward action
Executive ready presence
Key Requirements
2+ years Program delivery or Portfolio oversight experience
Background in communications, program management, change enablement, or digital transformation
Proven ability to influence and engage stakeholders in a global, matrixed environment
Strong organization and ability to manage multiple concurrent priorities and tight deadlines