Capita is seeking a Communications Lead for its Pensions Solutions division to oversee client partnerships and manage a high-performing communications team. The role focuses on delivering top-tier service, ensuring client satisfaction, and driving growth in the private sector pensions space
Job Summary
Manage a high-performing communications team and lead client partnerships for private sector consulting clients in the pensions space.
You will own the business plan for your team, including revenue generation, client communication growth, and collaboration with Market Leaders.
Stay abreast of pension industry trends, member behaviour, and regulatory changes, and champion innovation in digital engagement.
Matching Summary
Match Score: 85
Capita is seeking a Communications Lead for its Pensions Solutions division to oversee client partnerships and manage a high-performing communications team. The role focuses on delivering top-tier service, ensuring client satisfaction, and driving growth in the private sector pensions space.
Skills & Requirements
Must-have
Client relationship management
Strategic direction for private sector clients
Manage high-performing communications team
Develop and implement retirement communication strategies
Drive client profitability and growth
Pension sector experience
Nice-to-have
Champion innovation in digital engagement
Become a trusted advisor to senior client stakeholders
Proactive problem-solving and conflict resolution
Key Requirements
Experience in the pension sector
Experience in communications team with client portfolio
Experience leading multi-disciplinary teams
Proven experience in client relationship management