$16.00-$20.00 ph; not specified; medical, dental +...
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Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
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Carbone Body Shop in Utica, NY, is seeking a Body Shop Customer Service Representative who excels in delivering excellent customer experiences and resolving customer complaints. The role involves maintaining a professional attitude, responding to inquiries efficiently, and keeping detailed records of customer interactions.
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Job Summary
Maintain positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries and acknowledging and resolving customer complaints.
Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan are among the benefits offered.
Matching Summary
Match Score: 75
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Carbone Body Shop in Utica, NY, is seeking a Body Shop Customer Service Representative who excels in delivering excellent customer experiences and resolving customer complaints. The role involves maintaining a professional attitude, responding to inquiries efficiently, and keeping detailed records of customer interactions.
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Salary
$16.00-$20.00 per hour; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Communicate via multiple channels
Nice-to-have
Problem-solving skills
Empathetic and professional attitude
Key Requirements
Ability to stay calm in stressful situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills