Priv Wealth Svc & Support Spc

Citizens Bank

Charlotte, NC, US
White-glove, end-to-end processing
Increase customer loyalty
Operational specialist
The Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients and colleagues

Job Summary

  • The Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients and colleagues.
  • The Private Wealth Service and Support Specialist will also serve as the operational specialist, in partnership with Private Wealth Management professionals.
  • Responsible for accurately processing daily business which includes, but not limited to, money/asset movement, account opening, closing and maintenance, margin processing, trade processing, fee processing, etc.

Matching Summary

The Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients and colleagues.

Skills & Requirements

Must-have

  • white-glove, end-to-end processing
  • increase customer loyalty
  • operational specialist
  • risk management practices
  • client account and trading discrepancies
  • margin calls and trade extensions
  • money/asset movement processing

Nice-to-have

  • client first mentality
  • driving innovation through curiosity
  • continuous process improvement
  • organizational effectiveness
  • fostering an inclusive culture

Key Requirements

  • Series 7, 63/66 required
  • Series 24, 4 preferred
  • 5+ years financial services experience
  • complex investment products experience
  • Proven customer service skills
  • Strong technological savvy
  • Ability to analyze complex situations

Work Rights

Not specified

Tailored Resume

Cover Letter