Service Representative (spanish And English-speaking) - Cash App Services

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus available; f...
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Fluent spanish oral and written skills
English fluency at c1 level
Experience with mobile apps and digital payments
** Concentrix is seeking a bilingual Customer Service Representative fluent in Spanish and English to support Cash App Services in Lisbon, Portugal. The role involves assisting customers with various inquiries related to mobile apps and digital payments, with an emphasis on career growth and a supportive work environment. **

Job Summary

  • This role involves providing assistance through phone, email, chat, or social media platforms to resolve app-related technical issues.
  • Concentrix offers full paid training, cutting-edge technologies, and extensive career development programs with over 80% of managers promoted from within.
  • The position is based on-site in Lisbon, Portugal, offering a competitive salary, performance bonus, and indefinite contract options.

Matching Summary

Match Score: 75

** Concentrix is seeking a bilingual Customer Service Representative fluent in Spanish and English to support Cash App Services in Lisbon, Portugal. The role involves assisting customers with various inquiries related to mobile apps and digital payments, with an emphasis on career growth and a supportive work environment. **

Salary

Competitive salary; Performance bonus available; Full paid training included

Skills & Requirements

Must-have

  • Fluent Spanish oral and written skills
  • English fluency at C1 level
  • Experience with mobile apps and digital payments
  • Strong analytical and troubleshooting abilities

Nice-to-have

  • Previous call center or customer service experience
  • Empathetic and professional communication style
  • Interest in career growth and development programs

Key Requirements

  • High level of Spanish proficiency required
  • English fluency C1 certification or equivalent
  • Legal authorization to work in Portugal

Work Rights

Must be legally authorized to work in Portugal

Tailored Resume

Cover Letter