Patient Access Rep, 9:30am-6:00pm, Chestnut Hill

BILH (Beth Israel Lahey Health)

Chestnut Hill, MA, USA
Base: $20.50 - $27.59 ph; bonus/equity: not specif...
Fully remote
Patient registration and scheduling
Electronic health record (ehr) usage
Customer service and call handling
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives

Job Summary

  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
  • The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved.
  • Our team works in a fast-paced, collaborative environment, helping our patients navigate their healthcare journey.

Matching Summary

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Salary

Base: $20.50 - $27.59 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Electronic Health Record (EHR) usage
  • Customer service and call handling
  • Insurance verification and financial clearance
  • Cash handling and reconciliation
  • Confidentiality and patient safety adherence

Nice-to-have

  • Strong typing skills 40+wpm
  • Bilingual communication skills
  • Knowledge of medical terminology
  • Call center experience
  • Collaborative team environment

Key Requirements

  • High school degree or equivalent
  • 1-3 years related work experience
  • Experience with computer and web-based applications
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter