Job Summary

• This position is accountable for explaining benefit coverage, documenting, and investigating complaints for the Office of Servicemembers' Group Life Insurance (OSGLI).
• The role requires 1-3 years of customer service experience and proficiency with computer systems, with a passion for delivering top quality service.
• Prudential offers a competitive salary range, yearly bonus potential, and a comprehensive benefits package including medical, dental, vision, and a 401(k) plan with company match.

Matching Summary

Salary

Base: $38,900.00 to $64,200.00; Bonus/Equity: Yearly bonus potential; Benefits: Medical, dental, vision, life insurance, disability insurance, PTO, 401(k) plan with company match, pension plan, wellness programs, education benefit, ESPP

Skills & Requirements

Key Requirements

• 1-3 years of customer service experience
• College degree or equivalent business/military experience preferred
• Ability to learn and retain technical information
• Flexibility to work shifts between 8:00am - 5:00pm ET
• Home internet with 25 Mbps download speeds
• Willingness to troubleshoot home internet issues

Work Rights