Cloud Developer And Customer Support Engineer

Booz Allen Hamilton

Mclean, VA, United States
Base: $86,800.00 to $198,000.00; bonus/equity: not...
Hybrid
Aws or azure services
Customer support skills
Troubleshooting complex issues
This role involves implementing innovative cloud computing solutions while providing exceptional customer support

Job Summary

  • This role involves implementing innovative cloud computing solutions while providing exceptional customer support.
  • You will conduct troubleshooting sessions and provide timely resolutions to technical issues.
  • The position requires balancing proactive development work with reactive customer support in a fast-paced environment.

Matching Summary

This role involves implementing innovative cloud computing solutions while providing exceptional customer support.

Salary

Base: $86,800.00 to $198,000.00; Bonus/Equity: Not specified; Benefits: Health, life, disability, financial, retirement benefits

Skills & Requirements

Must-have

  • AWS or Azure services
  • customer support skills
  • troubleshooting complex issues

Nice-to-have

  • technical training for end users
  • experience with NIST standards
  • knowledge of ITIL frameworks

Key Requirements

  • 3+ years of experience with Python
  • 2+ years in customer-facing technical support
  • Bachelor's degree

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter