Manager Of Event Services

Dow Event Center

New Orleans, LA, United States
Client relationship management
Event coordination and planning
Front-of-house operations
Responsible for assisting in controlling and monitoring the customer contact aspect and front-of-house division of the facility, including event coordination, security, crowd control, and outside contractor services

Job Summary

  • Responsible for assisting in controlling and monitoring the customer contact aspect and front-of-house division of the facility, including event coordination, security, crowd control, and outside contractor services.
  • Serves as the client’s main point of contact for all assigned facility events, collaborating on needs and requests, and developing internal event documents.
  • Proactively assists the New Orleans downtown campus team regarding use and monitoring of all Shrine on Airline social media accounts to ensure consistency and timeliness of information sharing/messaging.

Matching Summary

Responsible for assisting in controlling and monitoring the customer contact aspect and front-of-house division of the facility, including event coordination, security, crowd control, and outside contractor services.

Skills & Requirements

Must-have

  • Client relationship management
  • Event coordination and planning
  • Front-of-house operations
  • Staff supervision
  • Emergency situation decision making
  • External communications monitoring

Nice-to-have

  • High degree of client relationships
  • Positive public relations
  • Institutional knowledge of facilities
  • Proactive social media assistance

Key Requirements

  • 1-3 years of experience in the facility industry
  • 1-2 years of supervisory experience
  • Bachelor's Degree or equivalent work experience
  • PC Windows-based Microsoft Office applications
  • Facility Coordination experience desirable

Work Rights

Not specified

Tailored Resume

Cover Letter