System Support Technician

JOHNSON CONTROLS

Base: $22 - $28 ph; bonus/equity: not specified; b...
Fully remote
Strong customer service skills
Problem-solving abilities
Microsoft windows office competency
The Systems Support Technician provides specialized technical support to Field Technicians by remotely programming Communicators and Alarm Panels

Job Summary

  • The Systems Support Technician provides specialized technical support to Field Technicians by remotely programming Communicators and Alarm Panels.
  • This position requires resolving technical issues on DMP, Radionics, Focus, SafeWatch, Vista, and DSC panels using specific manufacturer software.
  • The role includes a competitive benefits package and an hourly pay range of $22 - $28 based on qualifications.

Matching Summary

The Systems Support Technician provides specialized technical support to Field Technicians by remotely programming Communicators and Alarm Panels.

Salary

Base: $22 - $28 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package included

Skills & Requirements

Must-have

  • Strong customer service skills
  • Problem-solving abilities
  • Microsoft Windows Office competency
  • Multi-tasking capability
  • Team player mindset

Nice-to-have

  • Alarm installation experience
  • Technical support background
  • Data processing experience
  • Call center experience
  • Technical research skills

Key Requirements

  • High school degree or equivalent preferred
  • 1 to 3 years contact/call center experience preferred
  • Competency in Microsoft Windows / Office

Work Rights

Not specified

Tailored Resume

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