Senior Manager, It Service Management

Integer

**
Itil best practices
Incident management experience
Change management oversight
** Integer is seeking a Senior Manager for IT Service Management who will govern ITSM practices aligned with ITIL standards and ensure compliance with SOX ITGCs. The ideal candidate will have over a decade of experience in IT governance and service management, with strong leadership and communication skills. **

Job Summary

  • At Integer, our values are embedded in everything we do, focusing on customer success and innovation.
  • The Senior Manager will oversee ITSM practices and ensure compliance with ITIL processes across the enterprise.
  • We offer a comprehensive benefits package including medical, dental, and a 401(k) plan with company matching.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management who will govern ITSM practices aligned with ITIL standards and ensure compliance with SOX ITGCs. The ideal candidate will have over a decade of experience in IT governance and service management, with strong leadership and communication skills. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management experience
  • Change Management oversight
  • Problem Management governance
  • SOX ITGCs knowledge

Nice-to-have

  • Strong executive communication skills
  • Continuous improvement mindset
  • Ability to lead through influence

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • ITIL certification preferred

Work Rights

Not specified

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