Ambassador

Churchill Downs Incorporated

Henrico, VA, US
On-site
Excellent guest service skills
Superior people skills
Maintain confidentiality
The Ambassador serves as a main contact and key informational hub to guests on the gaming floor, assisting with marketing and promotional programs

Job Summary

  • The Ambassador serves as a main contact and key informational hub to guests on the gaming floor, assisting with marketing and promotional programs.
  • The role requires assisting guests with understanding HHR machine play, possessing knowledge of special events and promotions, and performing duties related to inventory stocking.
  • CDG is an inclusive and fun place to work, celebrating unique approaches and points of view, and believing diversity drives excellence.

Matching Summary

The Ambassador serves as a main contact and key informational hub to guests on the gaming floor, assisting with marketing and promotional programs.

Skills & Requirements

Must-have

  • Excellent guest service skills
  • Superior people skills
  • Maintain confidentiality
  • Work nights, weekends, and holidays

Nice-to-have

  • Innovative and collaborative mindset
  • Celebrate unique approaches
  • Evolving and growing team

Key Requirements

  • High school diploma or equivalent
  • One year customer service experience preferred
  • Valid Virginia Racing Commission License
  • Valid Driver’s License

Work Rights

Not specified

Tailored Resume

Cover Letter