On-site (tuesday, wednesday, thursday, with optional presence on monday and friday)
Llm-backed chatbot development
Modern programming languages (c#, java, python)
Microservice architecture and restful apis
Roblox is seeking a Senior Software Engineer for its Customer Care team, focused on developing AI-powered solutions to enhance user support experiences. The ideal candidate should have extensive experience with LLMs, programming languages, and software design patterns, alongside strong leadership and collaborative skills
Job Summary
Design and build customer facing and internal applications to provide customer support at scale, including a state-of-the-art, LLM-backed chatbot.
Stay familiar with recent trends in LLMs and develop innovative solutions and features for the chatbot, while optimizing for cost.
Provide technical leadership, influencing decisions within and beyond the pod.
Matching Summary
Match Score: 85
Roblox is seeking a Senior Software Engineer for its Customer Care team, focused on developing AI-powered solutions to enhance user support experiences. The ideal candidate should have extensive experience with LLMs, programming languages, and software design patterns, alongside strong leadership and collaborative skills.
Salary
Base: $243,290 — $295,250 USD; Bonus/Equity: Eligible for equity compensation; Benefits: As described on careers.roblox.com/total-rewards
Skills & Requirements
Must-have
LLM-backed chatbot development
Modern programming languages (C#, Java, Python)
Microservice architecture and RESTful APIs
End-to-end solution development
Customer-facing and internal applications
Nice-to-have
Machine learning experience
Optimizing LLM solutions for cost
Influencing product roadmaps
Technical leadership and mentorship
Key Requirements
Bachelor's degree in Computer Science or related field
Minimum 8 years of hands-on experience
Graduate degree highly preferred
Proven experience developing innovative solutions using LLMs
Extensive experience with modern programming languages
In-depth knowledge of contemporary software design patterns