Operations Supervisor

SMARTE CARTE SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
Supervise operations during shift duty
Manage trolley and transporter resources
Handle customer complaints and escalations
SMARTE CARTE SINGAPORE PTE. LTD. is seeking an Operations Supervisor to oversee terminal operations, manage staff, and ensure resource availability. The ideal candidate should have supervisory experience, strong interpersonal skills, and the ability to adapt to change in a dynamic airport environment

Job Summary

  • The role involves supervising terminal operations and ensuring adequate manpower and resources are available during shift duty.
  • Candidates will be responsible for managing a team of 20-30 trolley service officers and handling administrative duties.
  • The position requires conducting scheduled coaching sessions and briefing staff on safety and security protocols.

Matching Summary

Match Score: 75

SMARTE CARTE SINGAPORE PTE. LTD. is seeking an Operations Supervisor to oversee terminal operations, manage staff, and ensure resource availability. The ideal candidate should have supervisory experience, strong interpersonal skills, and the ability to adapt to change in a dynamic airport environment.

Skills & Requirements

Must-have

  • Supervise operations during shift duty
  • Manage trolley and transporter resources
  • Handle customer complaints and escalations
  • Conduct safety and security briefings
  • Oversee disciplinary matters of staff

Nice-to-have

  • Adaptable to change and team player
  • Excellent interpersonal communication skills
  • Familiarity with Changi Airport operations

Key Requirements

  • Minimum 2 years of supervisory experience in operations
  • O Level / NITEC / Diploma in Science/Engineering/Supply Chain
  • Able to work on Shift Duty
  • Able to obtain an Airport Pass (Airside)

Work Rights

Must have valid Airport Pass (Airside)

Tailored Resume

Cover Letter