Analyste D'affaires I, Opl (gestion Du Système De Réclamations)

Intact Financial Corporation

Canada
59,300 - 72,500; 7.5% annual bonus target with pot...
Hybrid
Claims system management
User issue resolution
System change testing
Manage and resolve user-referred tickets in a timely manner, meeting regularly with regional teams to review ongoing system issues

Job Summary

  • Manage and resolve user-referred tickets in a timely manner, meeting regularly with regional teams to review ongoing system issues.
  • Act as a subject matter expert for personal insurance systems, consulting on system functionality and supporting business needs analysis for existing system changes.
  • Intact offers flexible work arrangements, a hybrid work model, multiple benefits for wellbeing, a share plan, and a defined benefit pension plan.

Matching Summary

Manage and resolve user-referred tickets in a timely manner, meeting regularly with regional teams to review ongoing system issues.

Salary

59,300 - 72,500; 7.5% Annual bonus target with potential payout up to double the target; Multiple benefits offered

Skills & Requirements

Must-have

  • Claims system management
  • User issue resolution
  • System change testing
  • Liaison between users and IT
  • Bilingualism (French and English)

Nice-to-have

  • Project management experience
  • Proactive problem identification
  • Initiative and autonomy

Key Requirements

  • Experience with Contact Claims and Contact 360
  • Authorization to work in Canada

Work Rights

Authorization to work in Canada

Tailored Resume

Cover Letter