Patient Service Representative - 3rd Shift

Advocate Health

BayCare Medical Center, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified
High school graduate education
One year customer service experience
Epic electronic medical record proficiency
Advocate Health is seeking a Patient Service Representative for the 3rd Shift at BayCare Medical Center, involving patient check-in, insurance verification, and financial assistance coordination. Candidates should have experience in customer service, a high school diploma, and strong communication skills, with a pay range of $20.80 - $31.20 per hour

Job Summary

  • The role involves greeting patients, verifying insurance benefits, and collecting patient responsibility at the time of service.
  • Employees must maintain knowledge of Medicare, Medicaid, and third-party payer requirements while utilizing EPIC systems.
  • The position offers competitive compensation ranging from $20.80 to $31.20 per hour along with comprehensive health and retirement benefits.

Matching Summary

Match Score: 75

Advocate Health is seeking a Patient Service Representative for the 3rd Shift at BayCare Medical Center, involving patient check-in, insurance verification, and financial assistance coordination. Candidates should have experience in customer service, a high school diploma, and strong communication skills, with a pay range of $20.80 - $31.20 per hour.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education
  • One year customer service experience
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • Knowledge of Medicare Medicaid HIPAA rules

Nice-to-have

  • Strong mathematical aptitude for calculations
  • Ability to work in high stress environment
  • Excellent public relations and communication skills
  • Experience with patient liability estimation tools
  • Willingness to participate in holiday rotation

Key Requirements

  • High School Graduate diploma required
  • Typically requires 1 year of customer service or clerical experience
  • No specific licensure or certification required

Work Rights

Not specified

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