Analyze, troubleshoot, and resolve technical-related issues for installation, warranty, product fit, and other customer issues
Job Summary
Analyze, troubleshoot, and resolve technical-related issues for installation, warranty, product fit, and other customer issues.
Work in a fast-paced environment, taking incoming technical service calls from customers.
FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Matching Summary
Analyze, troubleshoot, and resolve technical-related issues for installation, warranty, product fit, and other customer issues.
Skills & Requirements
Must-have
Analyze and troubleshoot technical issues
Professional and respectful communication
Proficient attention to detail
Fast-paced environment
Technical understanding of products and vehicles
Nice-to-have
Team collaboration
Thrive in a fast-paced environment
Understanding of suspension
Key Requirements
High School Diploma or GED required
Technical background in vehicle mechanics and function