Technical Implementation Lead – Polyphonic Customer Success | Johnson & Johnson Medtech | Uae

Johnson & Johnson Medtech

Abu Dhabi, United Arab Emirates
**
Technical implementation of hardware and software
Network and connectivity integration
First-line technical support and escalation
** Johnson & Johnson Medtech is seeking a Technical Implementation Lead for its Polyphonic Customer Success team in Abu Dhabi, UAE. The role involves managing the technical deployment of medical hardware and software in clinical settings, requiring strong collaboration with hospital staff and IT departments. **

Job Summary

  • This role offers the chance to collaborate across cross-functional teams to accelerate digital innovation and translate clinical insight into real-world impact.
  • The primary responsibility is to deliver, integrate, and support connected medical hardware and software in operating room and clinical environments.
  • You will be responsible for leading end-to-end technical delivery for site launches, including planning and execution of site surveys, physical installs, and device commissioning.

Matching Summary

Match Score: 75

** Johnson & Johnson Medtech is seeking a Technical Implementation Lead for its Polyphonic Customer Success team in Abu Dhabi, UAE. The role involves managing the technical deployment of medical hardware and software in clinical settings, requiring strong collaboration with hospital staff and IT departments. **

Skills & Requirements

Must-have

  • Technical implementation of hardware and software
  • Network and connectivity integration
  • First-line technical support and escalation
  • Technical documentation and automation
  • Vendor and stakeholder technical liaison

Nice-to-have

  • UAE clinical credibility
  • Stakeholder fluent
  • Training and change management
  • Fast ramp
  • English required; Arabic preferred

Key Requirements

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, Biomedical Engineering, or related technical field; or equivalent practical experience.
  • 5+ years of hands-on experience delivering software or systems implementations
  • 2+ years in a lead/technical lead role
  • Proven ability to lead senior client management and client-facing implementations
  • Excellent verbal and written communication in English

Work Rights

Not specified

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