This role is responsible for driving operational excellence in installation, project management, and business performance, while fostering a strong culture of safety, quality, and continuous improvement
Job Summary
This role is responsible for driving operational excellence in installation, project management, and business performance, while fostering a strong culture of safety, quality, and continuous improvement.
The Head of Delivery Operations will lead, evaluate, and develop the operations team and professionals to achieve safety, quality, budget, and customer satisfaction goals.
KONE is focused on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are key focus areas.
Matching Summary
This role is responsible for driving operational excellence in installation, project management, and business performance, while fostering a strong culture of safety, quality, and continuous improvement.
Skills & Requirements
Must-have
Safety and Quality Management
Customer-centric Project Delivery
Installation and Project Management
Resource Optimization
Operational Excellence
Nice-to-have
Continuous Improvement Frameworks
Multicultural Environment Experience
Service-minded Culture Promotion
Ethical Business Practices
Key Requirements
Bachelor or Master’s degree in Engineering or Construction
Minimum 12 years of experience in operations, project management, or installation management
6+ years in a leadership or people management role
Experience with installation or field operations
Fluent in Vietnamese and English is a solid advantage