Senior Solution Consultant

GENESYS CLOUD SERVICES SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
5+ years crm integration experience
Strong knowledge of voip and sip protocols
Experience with agentic ai and llms
Genesys Cloud Services Singapore is seeking a Senior Solution Consultant to join their pre-sales team. This role involves understanding customer needs, showcasing technical solutions, and working closely with sales and partners to drive new business

Job Summary

  • The Senior Solution Consultant acts as a technical ambassador to showcase innovative Genesys offerings and drive large-scale sales deals.
  • This role requires building reusable solutions using Infrastructure as Code and modern technologies while facilitating AI-powered demos for executives.
  • Candidates must possess strong autonomy to manage competing projects and collaborate with regional sales and partner communities to win business.

Matching Summary

Match Score: 85

Genesys Cloud Services Singapore is seeking a Senior Solution Consultant to join their pre-sales team. This role involves understanding customer needs, showcasing technical solutions, and working closely with sales and partners to drive new business.

Skills & Requirements

Must-have

  • 5+ years CRM integration experience
  • Strong knowledge of VOIP and SIP protocols
  • Experience with Agentic AI and LLMs
  • Proficiency in RESTful API development
  • Ability to lead complex presales teams

Nice-to-have

  • Fluent in Mandarin language skills
  • Hands-on AWS or Salesforce experience
  • Experience with Terraform infrastructure
  • Knowledge of Prompt engineering techniques
  • Charisma and high likeability factor

Key Requirements

  • 5+ years implementing CRMs or software coding
  • Degree in Technology or Computer Science
  • Certifications relevant to Cloud or SaaS
  • Advanced understanding of CCaaS technologies

Work Rights

Not specified

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