Salesforce Service Cloud Administrator / Configurator

Neolytix LLC

Remote, Philippines / India
Competitive hourly rate; not specified; long-term ...
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Salesforce administrator certification adm-201
2-4 years service cloud configuration experience
Strong flow builder skills for screen flows
** Neolytix LLC is seeking a Salesforce Service Cloud Administrator to enhance their healthcare operations through the configuration of a unified case management platform. This remote position primarily targets candidates from the Philippines or India, starting as part-time with potential for full-time engagement. **

Job Summary

  • The role involves configuring a unified case management platform in Salesforce Service Cloud to replace seven disconnected tools for a US-based medical clinic.
  • This is a part-time contract position starting at 20 hours per week with a clear path to full-time employment as the buildout expands.
  • Candidates will work directly with the clinic's physician-owner and technical lead while supporting Neolytix's expanding technology-enabled services practice.

Matching Summary

Match Score: 75

** Neolytix LLC is seeking a Salesforce Service Cloud Administrator to enhance their healthcare operations through the configuration of a unified case management platform. This remote position primarily targets candidates from the Philippines or India, starting as part-time with potential for full-time engagement. **

Salary

Competitive hourly rate; Not specified; Long-term engagement offered

Skills & Requirements

Must-have

  • Salesforce Administrator Certification ADM-201
  • 2-4 years Service Cloud configuration experience
  • Strong Flow Builder skills for screen flows
  • Experience with case queues and assignment rules
  • Ability to build actionable dashboards and reports

Nice-to-have

  • Healthcare or clinic environment experience
  • Platform App Builder Certification
  • Dialpad CTI or telephony integration experience
  • Familiarity with Salesforce Health Cloud data model
  • Experience with Tebra or athenahealth EHR platforms

Key Requirements

  • Salesforce Administrator Certification (ADM-201) required
  • 2-4 years hands-on Service Cloud configuration
  • Working English proficiency required
  • Verifiable Trailhead certification status

Work Rights

Not specified

Tailored Resume

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