Salesforce Service Cloud Administrator / Configurator
Neolytix LLC
Remote, Philippines / India
Competitive hourly rate; not specified; long-term ...
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Salesforce administrator certification adm-201
2-4 years service cloud configuration experience
Strong flow builder skills for screen flows
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Neolytix LLC is seeking a Salesforce Service Cloud Administrator to enhance their healthcare operations through the configuration of a unified case management platform. This remote position primarily targets candidates from the Philippines or India, starting as part-time with potential for full-time engagement.
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Job Summary
The role involves configuring a unified case management platform in Salesforce Service Cloud to replace seven disconnected tools for a US-based medical clinic.
This is a part-time contract position starting at 20 hours per week with a clear path to full-time employment as the buildout expands.
Candidates will work directly with the clinic's physician-owner and technical lead while supporting Neolytix's expanding technology-enabled services practice.
Matching Summary
Match Score: 75
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Neolytix LLC is seeking a Salesforce Service Cloud Administrator to enhance their healthcare operations through the configuration of a unified case management platform. This remote position primarily targets candidates from the Philippines or India, starting as part-time with potential for full-time engagement.
**
Salary
Competitive hourly rate; Not specified; Long-term engagement offered
Skills & Requirements
Must-have
Salesforce Administrator Certification ADM-201
2-4 years Service Cloud configuration experience
Strong Flow Builder skills for screen flows
Experience with case queues and assignment rules
Ability to build actionable dashboards and reports
Nice-to-have
Healthcare or clinic environment experience
Platform App Builder Certification
Dialpad CTI or telephony integration experience
Familiarity with Salesforce Health Cloud data model
Experience with Tebra or athenahealth EHR platforms