Executive - Rwm (customer Experience)

Hong Leong Bank

Kuala Lumpur, Malaysia
Project management skills
Stakeholder communication
Operational oversight experience
Hong Leong Bank is a leading financial institution in Malaysia with a century of entrepreneurial heritage

Job Summary

  • Hong Leong Bank is a leading financial institution in Malaysia with a century of entrepreneurial heritage.
  • The role involves supporting customer experience implementation and service governance across branches.
  • Candidates are assessed based on merit and potential, aiming to attract the best talent available.

Matching Summary

Hong Leong Bank is a leading financial institution in Malaysia with a century of entrepreneurial heritage.

Skills & Requirements

Must-have

  • Project management skills
  • Stakeholder communication
  • Operational oversight experience

Nice-to-have

  • Cross-functional collaboration
  • Service performance monitoring
  • Risk management knowledge

Key Requirements

  • Experience in customer experience roles
  • Ability to manage project timelines
  • Familiarity with compliance and SOP oversight

Work Rights

Not specified

Tailored Resume

Cover Letter