Customer Success Manager

Impact

London, United Kingdom
On-site
Product expert
Digital ecosystem understanding
Client relationship building
As a Customer Success Manager, you will be an incredible product expert, utilizing our software suite to build stronger & more successful marketing campaigns

Job Summary

  • As a Customer Success Manager, you will be an incredible product expert, utilizing our software suite to build stronger & more successful marketing campaigns.
  • Dedicated duties include account monitoring, regular check ins and relationship building, alongside training, product support, and appropriate delegation when technical issues and feature requests arise.
  • Benefits include flexible working, comprehensive health and wellness support, Restricted Stock Units (RSUs), continuous learning opportunities, generous parental leave, and technology stipends.

Matching Summary

As a Customer Success Manager, you will be an incredible product expert, utilizing our software suite to build stronger & more successful marketing campaigns.

Skills & Requirements

Must-have

  • product expert
  • digital ecosystem understanding
  • client relationship building
  • performance marketing sector experience
  • affiliate partnership ecosystem

Nice-to-have

  • inventive problem-solver
  • enthusiastic teammate
  • flexible and initiative-driven
  • stellar customer support track record

Key Requirements

  • 2+ years experience in customer success/account management
  • Bachelor's Degree in Business, Marketing or related field
  • Professional interpersonal skills
  • Phenomenal conflict resolution skills
  • Excellent time management skills

Work Rights

Not specified

Tailored Resume

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