Service Advisor

Bmw Of Kansas City South

North Charleston, South Carolina, USA
Customer service
Vehicle maintenance and repair
Scheduling appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling appointments
  • service order explanation
  • dealership management system

Nice-to-have

  • servant leadership
  • teamwork through trust
  • commitment to customer enthusiasm
  • passion for winning
  • accountability at all levels

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive or customer service experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter