Senior Customer Success Manager - Broker Partnerships

TELUS Health

London, United Kingdom
Not specified; sales incentive plan included; comp...
Fully remote
5+ years customer success experience
Uk broker sector knowledge
Enterprise account management
The role involves managing and growing a portfolio of broker accounts across the UK while nurturing enterprise client relationships

Job Summary

  • The role involves managing and growing a portfolio of broker accounts across the UK while nurturing enterprise client relationships.
  • Candidates will lead engagement programs to equip brokers with the knowledge and tools needed to maximize value delivery.
  • The company offers a comprehensive benefits package including private medical insurance, dental plans, and an employee assistance program.

Matching Summary

The role involves managing and growing a portfolio of broker accounts across the UK while nurturing enterprise client relationships.

Salary

Not specified; Sales incentive plan included; Comprehensive training provided

Skills & Requirements

Must-have

  • 5+ years Customer Success experience
  • UK broker sector knowledge
  • Enterprise account management
  • Salesforce CRM proficiency
  • EAP and wellness solutions expertise

Nice-to-have

  • Strategic planning capabilities
  • Executive stakeholder presentation skills
  • Cross-functional collaboration
  • Networking event facilitation
  • Data-driven decision making

Key Requirements

  • 5+ years in Customer Success or Account Management
  • Direct knowledge of UK broker sector
  • Experience with Salesforce or comparable CRM
  • Willingness to travel within the UK

Work Rights

Not specified

Tailored Resume

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