It Support Technician

flow.life

Bay Harbor Islands, FL, United States
On-site
Hardware and endpoint support
Internal software and saas platforms
Day-to-day technical support
Flow.life is seeking an on-site IT Support Technician to provide technical support to end users at their headquarters in Miami, FL, as well as at other properties in the area. The ideal candidate should be technically skilled, service-oriented, and comfortable managing various IT issues, ensuring a smooth onboarding process for new hires

Job Summary

  • Flow is seeking a motivated and technically capable IT Support Technician to join the Information Technology team.
  • The primary focus of this role is delivering reliable, responsive day-to-day technical support to end users at HQ — covering hardware, endpoints, and Flow's internal software and SaaS platforms.
  • A key part of the role involves partnering with local HR to ensure new hires have the equipment, access, and IT support they need from day one.

Matching Summary

Match Score: 85

Flow.life is seeking an on-site IT Support Technician to provide technical support to end users at their headquarters in Miami, FL, as well as at other properties in the area. The ideal candidate should be technically skilled, service-oriented, and comfortable managing various IT issues, ensuring a smooth onboarding process for new hires.

Skills & Requirements

Must-have

  • hardware and endpoint support
  • internal software and SaaS platforms
  • day-to-day technical support
  • responsive technical support
  • on-site property support

Nice-to-have

  • service-oriented
  • technically grounded
  • manage varied ticket queue
  • partnering with HR

Key Requirements

  • fully on-site position
  • reports directly to the Head of IT

Work Rights

Not specified

Tailored Resume

Cover Letter