Sales Account - Neulift Group

KONE Croatia

Casalecchio Di Reno, Italy
Customer satisfaction and loyalty
Contract renewal and adjustment
Client complaint management
The Sales Account role manages the commercial activity for maintenance services and modernizations of elevators, escalators, and doors, ensuring complete customer satisfaction through active listening and proposing competitive solutions

Job Summary

  • The Sales Account role manages the commercial activity for maintenance services and modernizations of elevators, escalators, and doors, ensuring complete customer satisfaction through active listening and proposing competitive solutions.
  • Key responsibilities include managing the client portfolio, handling contract renewals and adjustments, developing the client base in terms of number and value of maintained systems, and proposing modernization solutions.
  • KONE offers professional development, specific training, and benefits, fostering an innovative and collaborative working culture with a focus on employee engagement, sustainability, and ethical business practices.

Matching Summary

The Sales Account role manages the commercial activity for maintenance services and modernizations of elevators, escalators, and doors, ensuring complete customer satisfaction through active listening and proposing competitive solutions.

Skills & Requirements

Must-have

  • Customer satisfaction and loyalty
  • Contract renewal and adjustment
  • Client complaint management
  • Market evolution monitoring
  • Value-added services sales

Nice-to-have

  • Digital work methods familiarity
  • Collaborative and communicative
  • Proactive relationship building
  • Ethical business practices

Key Requirements

  • 3-5 years of experience in similar positions
  • University degree
  • Data management and analysis skills

Work Rights

Not specified

Tailored Resume

Cover Letter