Library Access Services Specialist

University of Richmond

Richmond, Virginia, US
Base: $18.34 to $24.30 ph; bonus/equity: not speci...
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Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
** The University of Richmond is seeking a Library Access Services Specialist to oversee daily operations, provide user support, and manage student staff in the Boatwright Memorial Library. The role involves technical duties, user engagement, and collaboration to enhance library services and ensure a positive experience for users. **

Job Summary

  • The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of library facilities and materials.
  • This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
  • The role requires managing fulfillment services, handling cash transactions, and conducting daily building checks to maintain a positive and secure library environment.

Matching Summary

Match Score: 75

** The University of Richmond is seeking a Library Access Services Specialist to oversee daily operations, provide user support, and manage student staff in the Boatwright Memorial Library. The role involves technical duties, user engagement, and collaboration to enhance library services and ensure a positive experience for users. **

Salary

Base: $18.34 to $24.30 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise up to 30 student employees
  • Troubleshoot computer hardware and software
  • Manage cash receipts and financial transactions
  • Knowledge of Library of Congress Classification System
  • Perform building checks and safety inspections

Nice-to-have

  • Experience with HTML, XML, and Oracle
  • Project management or process improvement skills
  • Creative approach to diversity and inclusion
  • Familiarity with digital signage and social media

Key Requirements

  • Bachelor's degree preferred or Associate degree with experience
  • Two to three years of related library or customer service experience
  • Prior supervisory or team leadership experience desired

Work Rights

Not specified

Tailored Resume

Cover Letter