Front Office Supervisor

Four Seasons Hotels Ltd

Prague, Czech Republic
Guest interaction and complaint resolution
Oversee shift operations
Act as a four seasons ambassador
As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences

Job Summary

  • As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.
  • You will respond to a wide variety of guest needs, handle operational responsibilities during your shift, and act as a mentor and role model for the team while upholding Four Seasons standards.
  • Four Seasons offers competitive remuneration, excellent training and development opportunities, and attractive employee rates at Four Seasons Hotels worldwide.

Matching Summary

As a Front Office Supervisor, you will support the leadership of the Front Office team by ensuring smooth daily operations and exceptional guest experiences.

Skills & Requirements

Must-have

  • Guest interaction and complaint resolution
  • Oversee shift operations
  • Act as a Four Seasons ambassador
  • Utilize Opera and HotSOS systems
  • Train and coach Front Office staff

Nice-to-have

  • Commitment to luxury with genuine heart
  • Create amazing guest experiences
  • World-class employee experience
  • Psychologically safe environment

Key Requirements

  • Minimum 1 year of Front Office supervisory experience
  • Experience in a 5-star luxury hotel
  • Excellent communication skills and fluency in English
  • Flexibility to work all shifts
  • Current work authorization in the Czech Republic or EU Passport

Work Rights

Must have current work authorization in Czech Republic or EU Passport

Tailored Resume

Cover Letter