Technical Consultant - Crm

ServiceNow

Tokyo, Japan
On-site
Servicenow platform configuration
Crm workflow solutions
Customer process assessment
ServiceNow is seeking a Technical Consultant for its CRM division based in Tokyo, Japan. The role involves configuring the ServiceNow platform to optimize customer outcomes, requiring a blend of technical expertise and customer engagement skills

Job Summary

  • The Technical Consultant is responsible for configuring the ServiceNow Platform (CRM Workflow and Platform) based on leading practices to provide a solution that achieves customer outcomes.
  • This role involves participating in workshops with customers to assess current processes and establish future-state processes, and advising customers on how to leverage ServiceNow Platform capabilities.
  • You will maintain skills and certifications on CRM applications and the platform for CRM Workflow, and provide feedback to product development.

Matching Summary

Match Score: 85

ServiceNow is seeking a Technical Consultant for its CRM division based in Tokyo, Japan. The role involves configuring the ServiceNow platform to optimize customer outcomes, requiring a blend of technical expertise and customer engagement skills.

Skills & Requirements

Must-have

  • ServiceNow Platform configuration
  • CRM Workflow solutions
  • Customer process assessment
  • Technical architecture design
  • AI integration into work processes

Nice-to-have

  • Creative problem-solving
  • Independent project execution
  • Collaborative work environment

Key Requirements

  • 8+ years professional services experience
  • ServiceNow certifications in aligned workflow
  • Fluent in Japanese
  • Authorized to work in Japan

Work Rights

Authorized to work in Japan

Tailored Resume

Cover Letter