Base: $17ph; bonus/equity: not specified; benefits...
On-site
Respond to inbound calls and service tickets
Maintain documentation for calls and responsibilities
Resolve problems by gathering information
Busey Bank is seeking an IT Service Desk Intern to assist with inbound calls, service tickets, and hardware deployment while fostering a customer-focused environment. This position requires strong communication and customer service skills, as well as a background in Windows 11 and Office 365
Job Summary
The IT Service Desk Intern is responsible for handling inbound calls and service tickets related to supporting Busey Associates.
This position assists with setting up and deploying hardware.
Busey provides a competitive Total Rewards package including 401(k) match, profit sharing, and paid time off.
Matching Summary
Match Score: 85
Busey Bank is seeking an IT Service Desk Intern to assist with inbound calls, service tickets, and hardware deployment while fostering a customer-focused environment. This position requires strong communication and customer service skills, as well as a background in Windows 11 and Office 365.
Salary
Base: $17/hour; Bonus/Equity: Not specified; Benefits: 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program.
Skills & Requirements
Must-have
Respond to inbound calls and service tickets
Maintain documentation for calls and responsibilities