System Support Specialist I

Intelerad Medical Systems

Ontario, Canada
Base: $56,250-$75,000pyear cad; bonus/equity: may ...
On-site
Radiology information systems (ris) support
Picture archiving and communication systems (pacs)
Dicom, hl7, and ihe standards knowledge
Intelerad Medical Systems is seeking a System Support Specialist I to provide technical support for their radiology IT systems in Ontario, Canada. The ideal candidate will have experience in Healthcare IT, particularly with PACS and RIS, and must be available for on-call rotations

Job Summary

  • The System Support Specialist I is responsible for delivering reliable technical support for radiology IT systems deployed across hospitals and clinics.
  • This role requires working closely with radiologists and technologists to diagnose issues and minimize system downtime that impacts patient care.
  • Employees participate in an on-call rotation to provide 24/7 support for critical healthcare operations including evenings, weekends, and holidays.

Matching Summary

Match Score: 85

Intelerad Medical Systems is seeking a System Support Specialist I to provide technical support for their radiology IT systems in Ontario, Canada. The ideal candidate will have experience in Healthcare IT, particularly with PACS and RIS, and must be available for on-call rotations.

Salary

Base: $56,250-$75,000/year CAD; Bonus/Equity: May be provided as part of total compensation package; Benefits: Full range of medical, financial, retirement, PTO, and other benefits

Skills & Requirements

Must-have

  • Radiology Information Systems (RIS) support
  • Picture Archiving and Communication Systems (PACS)
  • DICOM, HL7, and IHE standards knowledge
  • Windows Server environment experience
  • SQL Server or Oracle database skills
  • Ticketing system usage (Salesforce, Zendesk, ServiceNow)

Nice-to-have

  • Linux architecture and PostgreSQL familiarity
  • Scripting automation with PowerShell or Python
  • Cloud-based medical imaging solutions knowledge
  • French language fluency
  • Microsoft, VMware, or Cisco certifications

Key Requirements

  • Bachelor's degree in Computer Engineering or IT
  • 1-2 years of Healthcare IT experience
  • Working knowledge of medical imaging workflows
  • Understanding of HIPAA compliance requirements

Work Rights

Not specified

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