Project Manager - Business Consulting Pi - Tmt - Cns - Bc - Finance - New Delhi
Ernst & Young Global Ltd
New Delhi, India
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5-7 years customer service or sales operations experience
Advanced proficiency in oracle erp and salesforce
Experience implementing ai-driven process improvements
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Ernst & Young (EY) is seeking a Project Manager for their Business Consulting team in New Delhi, focusing on the Technology, Media, and Telecommunications (TMT) sectors. The role requires extensive experience in operations and customer service, with a strong emphasis on process improvement and the adoption of technology-driven solutions.
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Job Summary
The role involves leading sales operations and customer service activities to ensure exceptional accuracy and timeliness.
Candidates will drive continuous improvement initiatives and champion the adoption of AI and automation solutions.
The position requires analyzing complex datasets to prepare actionable reports and executive-level dashboards for strategic decision-making.
Matching Summary
Match Score: 75
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Ernst & Young (EY) is seeking a Project Manager for their Business Consulting team in New Delhi, focusing on the Technology, Media, and Telecommunications (TMT) sectors. The role requires extensive experience in operations and customer service, with a strong emphasis on process improvement and the adoption of technology-driven solutions.
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Skills & Requirements
Must-have
5-7 years customer service or sales operations experience
Advanced proficiency in Oracle ERP and Salesforce
Experience implementing AI-driven process improvements
Bachelor's degree in business administration or related field
Proficiency in Tableau, Power BI, and Python
Nice-to-have
Prior B2B customer service experience
Hands-on experience with HubSpot and RPA platforms
Knowledge of forecasting and supply/demand changes
Six Sigma, Lean, or PMP certifications
Strategic thinker with collaborative mindset
Key Requirements
Minimum 5-7 years of relevant experience
Bachelor's degree required
Experience in technology or semiconductor industry preferred
Global company experience with $20B+ revenue preferred