Market Manager - Queens Area

Capital One

Astoria, NY, USA
Base: $112,100 - $126,000; bonus/equity: performan...
Not specified (assumed to be hybrid or onsite given the role's community engagement focus)
Leading ambassador team
Building alliances with local organizations
Driving continuous improvement
Capital One is seeking a Market Manager for the Queens Area, responsible for leading a team of Ambassadors to enhance customer experiences across multiple branches. The ideal candidate should possess strong management skills, a passion for community engagement, and a customer-centric mindset, with opportunities for professional growth within the organization

Job Summary

  • As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business.
  • You're more than just a manager for the Branch Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance.
  • You're a product expert. Servicing to clients via escalations or complex sales referred by Ambassadors, and participate in performance calls with Small business and commercial partners as appropriate.

Matching Summary

Match Score: 85

Capital One is seeking a Market Manager for the Queens Area, responsible for leading a team of Ambassadors to enhance customer experiences across multiple branches. The ideal candidate should possess strong management skills, a passion for community engagement, and a customer-centric mindset, with opportunities for professional growth within the organization.

Salary

Base: $112,100 - $126,000; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • leading Ambassador team
  • building alliances with local organizations
  • driving continuous improvement
  • product expert for client escalations
  • connecting with visitors and regulars

Nice-to-have

  • building a leading information-based technology company
  • thrive in an environment where collaboration is valued
  • innovation is powered by perspective
  • elevate each other and obsess about doing the right thing
  • serving with humility and deep respect

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 2 years of Retail, Sales, or Banking Experience
  • At least 1 year of Management experience
  • At least 1 year of Supervisory experience
  • Bachelor’s Degree preferred
  • 4+ years of Customer, Retail, or Financial Services experience preferred
  • 2+ years of Experience with People Management preferred

Work Rights

Not specified

Tailored Resume

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