Tjenestedesigner

Sperton

Drammen, Norway
On-site
Experience with service design
Knowledge of itsm processes
Ability to work in cross-functional teams
We are looking for an experienced service designer to improve and optimize ITSM processes and user experience in ServiceNow

Job Summary

  • We are looking for an experienced service designer to improve and optimize ITSM processes and user experience in ServiceNow.
  • The role involves mapping the current situation, identifying areas for improvement, and developing holistic, user-centered solutions.
  • Sperton is a global recruitment and consulting company that helps organizations find and manage top talent across borders.

Matching Summary

We are looking for an experienced service designer to improve and optimize ITSM processes and user experience in ServiceNow.

Skills & Requirements

Must-have

  • Experience with service design
  • Knowledge of ITSM processes
  • Ability to work in cross-functional teams

Nice-to-have

  • Strong communication skills
  • Understanding of data and technology interplay
  • Experience in change management

Key Requirements

  • 3-5 years of end-to-end service flow experience
  • 2-3 years of service design within ITSM
  • Experience with prototyping and design sketches

Work Rights

Not specified

Tailored Resume

Cover Letter