Guest Experience Manager - Trailhead Lodge

Zionlodge

Bend, Oregon, US
Base: $65-70k; bonus/equity: not specified; benefi...
Onsite
Front office operations management
Guest communication skills
Food and beverage service oversight
Zionlodge is seeking a Guest Experience Manager for the Trailhead Lodge in Bend, Oregon. The role focuses on delivering exceptional guest experiences, managing front office operations, and overseeing food and beverage services, all while promoting a culture of teamwork and hospitality

Job Summary

  • The Guest Experience Manager is responsible for overseeing all front office operations and select food and beverage services at Trailhead Lodge.
  • This role ensures seamless arrival-to-departure experiences while supporting a property designed around outdoor adventure.
  • Employees enjoy amazing perks and benefits, including free season passes and discounts across the resort.

Matching Summary

Match Score: 85

Zionlodge is seeking a Guest Experience Manager for the Trailhead Lodge in Bend, Oregon. The role focuses on delivering exceptional guest experiences, managing front office operations, and overseeing food and beverage services, all while promoting a culture of teamwork and hospitality.

Salary

Base: $65-70k; Bonus/Equity: Not specified; Benefits: Employee housing program, 401k with up to 5% company match

Skills & Requirements

Must-have

  • Front office operations management
  • Guest communication skills
  • Food and beverage service oversight

Nice-to-have

  • Team leadership and training
  • Problem-solving attitude
  • Passion for mountain culture

Key Requirements

  • Minimum five years in similar roles
  • High school diploma or GED required
  • Active OLCC Alcohol Service Permit

Work Rights

Not specified

Tailored Resume

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