Service Operation Desk Engineer (m/w/d)

Atos SE

Zurich, CH
On-site
1st and 2nd level support
Alarming and communication systems
Critical infrastructure support
Receive incidents and service requests in exciting areas of alarming and communication systems, applications, and other critical infrastructures

Job Summary

  • Receive incidents and service requests in exciting areas of alarming and communication systems, applications, and other critical infrastructures.
  • Process all 1st and 2nd level tasks in connection with our customers, users, and suppliers.
  • Proactively monitor systems and perform operational routine tasks while actively contributing to continuous improvement.

Matching Summary

Receive incidents and service requests in exciting areas of alarming and communication systems, applications, and other critical infrastructures.

Skills & Requirements

Must-have

  • 1st and 2nd level support
  • Alarming and communication systems
  • Critical infrastructure support
  • Proactive system monitoring
  • Customer and user support

Nice-to-have

  • Open to new technologies
  • Analytical approach
  • Continuous improvement

Key Requirements

  • Minimum 2 years of 1st/2nd-level support experience
  • Technical ICT/Network education
  • Fluent German
  • Swiss citizenship or C permit

Work Rights

Swiss citizenship or C permit required

Tailored Resume

Cover Letter