Guest Relations Officer / Executive

FOOD CONCEPTS STEAK PTE. LTD.

Singapore, Singapore
Warm guest greeting and welcome
Reservation management via phone or email
Menu recommendations and upselling skills
You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables following strict seating procedures

Job Summary

  • You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables following strict seating procedures.
  • The role involves managing reservations, responding to inquiries, and assisting guests with menu recommendations to enhance satisfaction and sales.
  • Join a well-established hospitality group offering opportunities for training, career progression, and a supportive professional working environment.

Matching Summary

Match Score: 85

You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables following strict seating procedures.

Skills & Requirements

Must-have

  • Warm guest greeting and welcome
  • Reservation management via phone or email
  • Menu recommendations and upselling skills
  • Table clearing and resetting duties
  • Front-of-house cleanliness maintenance

Nice-to-have

  • Previous hospitality experience preferred
  • Professional appearance and grooming
  • Positive attitude in fast-paced environment
  • Strong interpersonal communication skills
  • Team collaboration and coordination

Key Requirements

  • Prior experience in guest relations or front-of-house roles preferred
  • Ability to work efficiently in a fast-paced environment
  • Willingness to support service operations and team success

Work Rights

Not specified

Tailored Resume

Cover Letter