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The job posting is for a temporary full-time customer service manager at Armaokchapter's Bilbao office, focusing on managing client interactions and providing excellent customer experiences in line with the bank's strategic objectives. The ideal candidate should have a degree in relevant fields, at least six months of experience in customer service within the banking sector, and knowledge of financial products.
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Job Summary
The role involves managing client interactions in the Bilbao office to ensure operational and commercial needs are met while delivering an outstanding customer experience.
Employees must proactively identify cross-selling opportunities based on client needs and achieve set commercial objectives.
Staff are responsible for executing banking operations and procedures in strict adherence to internal audit norms and security regulations.
Matching Summary
Match Score: 75
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The job posting is for a temporary full-time customer service manager at Armaokchapter's Bilbao office, focusing on managing client interactions and providing excellent customer experiences in line with the bank's strategic objectives. The ideal candidate should have a degree in relevant fields, at least six months of experience in customer service within the banking sector, and knowledge of financial products.
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Skills & Requirements
Must-have
Full-time summer temporary role
Monday to Thursday morning shift
Friday morning shift only
Cross-selling financial products
Compliance with audit standards
Nice-to-have
Proactive sales approach
High customer experience standards
Knowledge of bank channels
Market and competitor awareness
Key Requirements
Degree in Law, Economics, or Business Administration
MIFID certification (valuable)
LCI certificate required
Minimum 6 months banking customer service experience
Knowledge of banking operations and financial products