Retail Customer Service Officer

AusPost

Portland, Victoria, Australia
Base: $35.01ph (increases to $37.42ph after 3 mont...
On-site
Customer service experience required
Cash handling skills necessary
Ability to lift 16kgs regularly
The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Employees receive extensive supportive training during the first 8 weeks with a daily 5-hour shift schedule before transitioning to casual shifts.
  • Australia Post offers a culture of inclusivity, ongoing career development, and personal wellbeing rewards through Post Perks.

Matching Summary

The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.

Salary

Base: $35.01/hour (increases to $37.42/hour after 3 months); Bonus/Equity: Not specified; Benefits: Post Perks, training, career development

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Ability to lift 16kgs regularly
  • Standing for full shift duration

Nice-to-have

  • Friendly and enthusiastic personality
  • Team environment collaboration
  • Up-selling and cross-selling aptitude
  • Commitment to community resilience

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs
  • Availability for Monday to Friday shifts

Work Rights

Not specified

Tailored Resume

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