Technical Writer

Zscaler

San Jose, United States
Base: $100,000 - $125,000 usd; bonus/equity: not s...
On-site
Rest api documentation
Openapi specification (swagger)
Json
Translate complex technical information into high-quality documentation and UI text, including release notes, tooltips, and error messages, tailored for both technical and non-technical audiences

Job Summary

  • Translate complex technical information into high-quality documentation and UI text, including release notes, tooltips, and error messages, tailored for both technical and non-technical audiences.
  • Collaborate cross-functionally with SMEs in Engineering, Field Support, Sales, and Product Marketing to ensure technical accuracy and content relevance.
  • Lead and mentor the technical writing team while overseeing project scheduling and management to ensure the timely delivery of all documentation initiatives.

Matching Summary

Translate complex technical information into high-quality documentation and UI text, including release notes, tooltips, and error messages, tailored for both technical and non-technical audiences.

Salary

Base: $100,000 - $125,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive and inclusive benefits

Skills & Requirements

Must-have

  • REST API documentation
  • OpenAPI Specification (Swagger)
  • JSON
  • JIRA and Confluence
  • audience-centric content approach

Nice-to-have

  • thrive in ambiguity
  • act like an owner
  • high-trust collaborator
  • growth mindset
  • online help writing
  • Agile environments
  • network security
  • cloud security

Key Requirements

  • 3+ years technical writing experience
  • Bachelor's degree or equivalent
  • Demonstrated leadership through mentoring
  • Influence cross-functional teams without formal authority
  • US citizen

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter