Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
It help desk ticketing system
Hardware and software configuration
Troubleshoot network connectivity
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • IT Help Desk ticketing system
  • hardware and software configuration
  • troubleshoot network connectivity
  • end user training
  • building support backup

Nice-to-have

  • excellent interpersonal skills
  • fast-paced environment
  • harmonious working relationships

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • At least five years of computer support experience

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter