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HubSpot is seeking a French Customer Support Specialist to assist customers through various channels, providing solutions to product-related inquiries. The role emphasizes a customer-first mentality and requires fluency in both French and English, along with technical troubleshooting skills in a B2B SaaS environment.
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Job Summary
You will partner with customers to effectively resolve issues using phone, live chat, and web tickets while adapting to fluctuating inquiry volumes.
The role requires applying business acumen to proactively identify challenges and opportunities for HubSpot customers.
You will help build a positive, inclusive, and psychologically safe environment that accepts all differences.
Matching Summary
Match Score: 75
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HubSpot is seeking a French Customer Support Specialist to assist customers through various channels, providing solutions to product-related inquiries. The role emphasizes a customer-first mentality and requires fluency in both French and English, along with technical troubleshooting skills in a B2B SaaS environment.
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