The role involves owning and driving content for key product areas while designing scalable, high-impact content across product and help experiences
Job Summary
The role involves owning and driving content for key product areas while designing scalable, high-impact content across product and help experiences.
Candidates will work within evolving content systems transitioning from traditional structured authoring to a modern docs-as-code approach using Git and Markdown.
The position requires influencing product decisions through a strong customer perspective and utilizing data to improve content effectiveness.
Matching Summary
The role involves owning and driving content for key product areas while designing scalable, high-impact content across product and help experiences.
Skills & Requirements
Must-have
5-10 years technical writing experience
Structured authoring DITA XML knowledge
Git source control systems familiarity
Agile development environment experience
Cross-functional collaboration skills
Nice-to-have
Docs-as-code workflow experience
AI tool usage for content creation
Salesforce product domain knowledge
HTML CSS web technology skills
Code reading and sample creation ability
Key Requirements
5-10 years of technical content creation experience
Experience with structured authoring environments like DITA/XML
Familiarity with source control systems such as Git or Perforce