Enhanced Assurance Support Engineer

Aussie Broadband

Multiple Locations
Front line technical support
Customer network, voice and security
Routing and switching experience
Aussie Broadband's purpose is to change the game by providing front line technical support for customer network, voice and security incidents and service requests

Job Summary

  • Aussie Broadband's purpose is to change the game by providing front line technical support for customer network, voice and security incidents and service requests.
  • The company emphasizes a culture of inclusion and diversity, celebrating differences to better represent customers and communities.
  • Benefits include 26 weeks paid parental leave, discounted internet and mobile services, flexible working arrangements, and a Fitness Passport.

Matching Summary

Aussie Broadband's purpose is to change the game by providing front line technical support for customer network, voice and security incidents and service requests.

Skills & Requirements

Must-have

  • front line technical support
  • customer network, voice and security
  • routing and switching experience
  • SIP-based PBX Systems and equipment

Nice-to-have

  • passion for continuous learning
  • empathy and tailored communication
  • B Corp Certified company values
  • community involvement

Key Requirements

  • CCNA/CCNP certification or Juniper equivalent
  • Certified in SIP School or equivalent
  • 12-month max term contract

Work Rights

Not specified

Tailored Resume

Cover Letter