Business Analyst, Customer Care

RingCentral

Night shift (11 pm - 8 am)
Strong analytical and problem-solving skills
Experience with crm and customer care tools
Knowledgeable in bi tools like tableau
RingCentral is seeking a Business Analyst for its Customer Care division to provide analytical insights and business support to key leaders. The role requires expertise in data transformation, reporting, and strong communication skills, with an emphasis on working collaboratively across teams

Job Summary

  • RingCentral is a global leader in cloud-based communications and collaboration software.
  • The Business Analyst will provide analytic insights to key Business Leaders within Customer Care.
  • RingCentral offers a comprehensive HMO package and is recognized as a great place to work.

Matching Summary

Match Score: 85

RingCentral is seeking a Business Analyst for its Customer Care division to provide analytical insights and business support to key leaders. The role requires expertise in data transformation, reporting, and strong communication skills, with an emphasis on working collaboratively across teams.

Skills & Requirements

Must-have

  • Strong analytical and problem-solving skills
  • Experience with CRM and Customer Care Tools
  • Knowledgeable in BI Tools like Tableau

Nice-to-have

  • Ability to collaborate with cross-functional teams
  • Excellent data storytelling skills
  • Strong communication and presentation skills

Key Requirements

  • Bachelor’s in Economics, Business, or related field
  • At least 2 years of relevant work experience
  • Willing to work night shifts

Work Rights

Not specified

Tailored Resume

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